Maximize AEP with Confidence and Compliance.
The Medicare Annual Enrollment Period (AEP) is a critical revenue window that demands precision, expertise, and unwavering regulatory adherence. Telly Tox BPO is your expert partner in this space. Our agents are rigorously trained on CMS rules, ensuring every interaction is compliant and effective. We don’t just generate calls; we conduct educated, needs-based conversations to identify eligible seniors interested in Medicare Advantage, Supplement, and Part D plans, setting your agents up for successful, stress-free enrollments.
CMS-Compliant Scripting & Calling:Â Every word we say is vetted to protect your carrier appointments and avoid penalties.
Needs-Based Qualification:Â We go beyond simple list dialing to find seniors whose healthcare needs align with your plans.
AEP & OEP Focus:Â We scale operations to maximize the Annual and Open Enrollment Periods, driving volume when it matters most.
Seamless Appointment Setting: We book directly into your calendar, providing detailed notes on the prospect’s needs and questions.
Our Compliant Process for Medicare Enrollment Growth.
Compliance Framework & Agent Certification
Before any call is made, we build a compliant strategy and certify all agents on your specific plans and the latest CMS marketing guidelines to mitigate risk.
Educated Consumer Engagement
Our agents engage in consultative conversations to educate seniors on their options, identify potential savings, and determine if a plan review is desired.
Warm Hand-Off to Licensed Agent
Highly interested and qualified prospects are transferred in real-time to your licensed agent for plan-specific discussion and enrollment, ensuring no momentum is lost.
Why Partner with Telly Tox for Medicare?
- Our strict adherence to CMS rules safeguards your carrier contracts and avoids costly fines, allowing you to grow with peace of mind.
- Empower your agents to do what they do best—close enrollments. We handle the time-consuming prospecting and initial qualification.
- Leverage our flexible infrastructure to instantly scale your outreach during AEP without the cost of hiring and training temporary staff.